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Collect – Repair – Return

Our average our ‘collection to re-delivery’ is only 5 working days!

To book please use the collection form at the bottom of this page.

We can arrange collection of your faulty devices, repair them and return them to your doorstep.

The diagnostic of your repair is free of charge, all you need to pay for is the collection and return, or arrange your own courier.

Collection of your device

Type of device Collection Price Return Price
     
Laptop £7.99 £7.99
Tablet £7.99 £7.99
Desktop Computer £7.99 £7.99
Mobile Phones £7.99 £7.99*
Game Console £7.99 £7.99
SatNav £7.99 £7.99*

*Mobile phones and SatNavs can sometimes be returned cheaper via royal mail, depending on the value of the device.

Insurance

All devices are insured up to £100 as standard against damage in transit by the courier. Extra insurance is available at an additional £2 per £100 insurance.

Arranging your own shipping

If you wish to arrange your own shipping then please fill out the form below and send your device to this address:

Altrincham PC Mobile Ltd 120a Manchester Road Altrincham Cheshire| WA14 4PY

Please include a copy of your name, address, phone number and email so we know who its from.

Packaging

Please send by a recorded method and pack with bubble wrap to prevent transit damage. Be sure to include your details including a contact number or email, along with the return address. If you want any advice on packaging your device then please give our shop a call on 0161 928 3636.

Repairs / Costs

After inspection of your device, we will contact you with a price, should you chose to not have if fixed, we will ship the item back to you after payment of the return postage indicated above, or you can arrange your own courier.

Payment

Once the item is repaired we will then be ready to accept your payment via any of these methods:   PayPal, Bank Transfer or Cheque.

As soon as cleared payment has been received we will arrange a courier to have it shipped back to you.

Getting started

You will need to provide your own packaging, Altrincham PC Mobile Ltd cannot be held responsible for damage caused by insufficient packaging. Please also ensure you include the AC Adapter/Charger for your device for all laptops and non-standard tablet chargers.

Fill out the form below, once you receive our approval, we will contact you to arrange the collection:

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